Privacy Policy

Effective Date: Jan 16, 2026

Positive Electric operates the website https://positive-electric.net  and provides electrical and smart integration services. This Privacy Policy explains how we collect, use, protect, and disclose personal information, including information related to SMS communications.

Information We Collect

We collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Project or service-related details
  • Information submitted through contact forms, service requests, or direct communications

How We Use Your Information

We use collected information to:

  • Respond to inquiries and service requests
  • Provide estimates, scheduling, and project communications
  • Send service-related notifications and updates
  • Communicate via phone, email, or SMS (with consent)

We do not use your information for unsolicited or unauthorized marketing.

SMS Messaging & 10DLC Compliance

If you provide your mobile phone number and explicitly opt in, Positive Electric may send SMS messages related to:

  • Appointment confirmations or reminders
  • Project or service updates
  • Customer service communications
  • Important notifications related to services you requested

Consent

SMS messages are sent only to users who have explicitly opted in through website forms, written consent, or direct request.

Opt-Out

You may opt out of SMS communications at any time by:

  • Replying STOP to any SMS message, or
  • Contacting us directly by phone or email and requesting removal from SMS communications

Once opted out, you will no longer receive SMS messages unless you re-enroll.

Mobile Data Use and Sharing

  • Mobile phone numbers and SMS consent information are used solely for communication related to our services.
  • We do not sell, rent, share, or disclose mobile phone numbers or SMS consent data to third parties or affiliates for marketing or promotional purposes.
    We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
  • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • Message and data rates may apply depending on your mobile carrier.

Cookies

Our website may use cookies only as necessary for basic functionality. You can control or disable cookies through your browser settings; however, some site functionality may be affected.

Embedded Content from Other Websites

Pages on this site may include embedded content (e.g., videos, images, maps). Embedded content from other websites behaves in the same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with embedded content according to their own privacy policies.

Who We Share Your Data With

We do not sell or trade your personal information.

Data may be shared only with trusted service providers as necessary to operate our website or deliver requested services, and only to the extent required.

Mobile phone numbers and SMS consent data are never shared with third parties for marketing or promotional purposes.

How Long We Retain Your Data

Personal information submitted through contact forms or service requests is retained only as long as necessary to fulfill service, legal, or business requirements.

Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You may request to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Request deletion of your data, subject to legal or contractual obligations

California Privacy Rights

California residents may have additional rights regarding their personal information. Even if our business is not legally required to comply with all provisions of the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA) in every instance, we will make reasonable efforts to honor verified requests to access, correct, or delete personal information we maintain, subject to applicable legal and contractual obligations.

To submit a request, please contact us using the information provided below. We may need to verify your identity before processing a request.

Children’s Information

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us and we will take reasonable steps to delete that information.

Contact Information

If you have questions about this Privacy Policy or wish to update your communication preferences, please contact us:

Positive Electric
Email: contact@positive-electric.net
Phone: +1650-692-6425

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.